Solution Enquiry Form

Please provide your specific business requirements in the form below. Once you've completed the form and submitted your contact information, our team will carefully review your enquiry and contact you promptly.

Select the parts you wish to apply lubrication
Closed Gear Open Gear Bearings Chains Wire Ropes Hydraulic Systems Compressor
Component types and dimensions, including other relevant information
Type of equipment	Equipment Manufacturer	Equipment Product
Current lubricant in use	Lubrication method Select methods... Manual Automatic
Identified Issue Please select the issue that best describes your situation. If your issue is not listed, please select "Other" and provide a detailed description in the next column.	Severity Level Please select the severity level of the issue you are facing.	Detailed Issue Description Please provide a detailed description of the issue you are facing. Include any relevant information that can help us understand your situation better.
Wear and Tear General wear and tear due to usage over time.	🟢 Low: Minor surface wear, no immediate impact on performance. 🟡 Medium: Noticeable wear affecting efficiency but not causing failure. 🔴 High: Severe wear leading to imminent failure or safety risk.
Overheating Issues caused by excessive heat or temperature.	🟢 Low: Slight temperature increase, within safe operating range. 🟡 Medium: Frequent overheating requiring occasional intervention. 🔴 High: Constant or extreme overheating, risk of damage or shutdown.
Corrosion Material degradation due to chemical reactions, often with moisture or chemicals.	🟢 Low: Minor surface corrosion, cosmetic only. 🟡 Medium: Corrosion affecting function or requiring maintenance. 🔴 High: Severe corrosion compromising structural integrity.
Contamination Presence of unwanted substances affecting product performance.	🟢 Low: Minor contamination, no significant impact. 🟡 Medium: Contamination causing reduced performance or maintenance. 🔴 High: Severe contamination leading to malfunction or failure.
Other Specify issues not covered by the predefined options.	🟢 Low: Issue present but not affecting operation. 🟡 Medium: Issue causing moderate disruption or concern. 🔴 High: Critical issue requiring urgent attention.
Additional Comments and Contact Information Please provide any additional comments or information that can help us understand your requirements better. Also, include your contact details so we can reach out to you.
Your Title Your Name	Your Email	Company Name
Additional Comments

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NATCO®

North American Tribology Co., Ltd.

NATCO

Solution Enquiry Form

Wear and Tear

Overheating

Corrosion

Contamination

Other

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